Returns & Exchanges

At S+S Hair & Beauty, we want you to be completely satisfied with your purchase; however, due to hygiene standards, we can only accept returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the unopened items to receive a Return Authorization.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring they are securely padded to prevent damage during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return shipping label and drop off the parcel at your nearest authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our beauty experts verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.